Why do we keep having to talk about commercials? Better question – why do companies with good products feel that they have to use fear and guilt as motivators in their marketing?
Let me start by saying that I really like Chipotle’s food. I used to eat there at least twice a month. Each time I ordered the same 900some calorie burrito. Like many in agriculture, I wasn’t fond of the company’s 2011 ad, but it didn’t bother me to the level that I totally stopped eating at their restaurant. I had even suggested it to my coworkers a time or two since then. For me, though, this ad is different.
If you haven’t seen the video, I suppose you should watch it so you can see what I’m talking about, but I really don’t feel like sharing the link here. After seeing quite a few tweets with links to the video – some positive, some negative – I decided to see what the fuss was about. One tweet I saw said the video would make me “feel all the feelings”. If the feelings alluded to were distrust, frustration, anger, and disappointment – the author was right.
I watched a chicken getting a shot of something that made it grow instantaneously, and I questioned the implied misinformation. I watched the poor scarecrow slave in the factory, and I got frustrated with this portrayal of modern agriculture. When I saw the black and white Holstein cow locked in a box, though, I got a little (ok, a lot) angry, and I was extremely disappointed. I don’t know much about chicken or pork production, nothing beyond what I’ve learned from friends that are involved in those industries, but I’m pretty familiar with raising cattle. Maybe it’s selfish of me to not get up-in-arms when somebody insults the pork industry, but Chipotle finally struck that nerve, the one that makes me certain I will never eat at their restaurant again, when they implied something so blatantly false about raising cattle.
Maybe restaurant marketing executives should consider visiting a farm. They might learn that it’s impossible to raise a cow in a box. Even at a very large farm, cows are not kept in boxes or even in individual stalls. The majority of dairies in the US (including large dairies) house their cattle in free stall barns, where the cows are free to move between feed, water, and bedded stalls. And most beef in the US originates from cow-calf operations, which require a large amount of pasture land.
The problem is, Chipotle clearly doesn’t care about truth in advertising. I think they know they, at the very least, bent the truth. I think they know that they’re taking advantage of people’s concerns and fears about food production. And I don’t think they care one bit, as long as it helps them sell 1000 calorie burritos. The worst part is, their food tastes really good – they probably could’ve sold a lot of it without making people feel guilty or afraid regarding food production. (Update: I should’ve read this post by Diana Prichard before posting my own. She contacted Chipotle directly, and they essentially confirmed what I suspected – it’s all about selling their product.)
Food is extremely personal. It’s what sustains us and our families. Food production is also extremely personal. I’ve written multiple times about how important farming is to our family. That’s why these conversations are so difficult to have. That’s why it’s so hard for us, as producers, to stomach the fact that companies like Chipotle attempt to demonize something we care deeply about. People can and will say “it’s not about your farm”, but it is. Videos like Chipotle’s attempt to portray the entire conventional food system as a factory farm. Heim Dairy Farm is a part of the conventional food system, and I assure you there is no assembly line in sight.
This isn’t about conventional vs. organic or big vs. small. Farmers on all sides are doing great things for food production. Of course there are exceptions, you’ve seen the videos online, and so have I. But there are exceptions in both conventional and organic systems. There are bad apples on large and small farms.
You have choices to make when it comes to what you eat. Please make your decisions wisely and base them on facts. When learning about something, I like to go to the source. When I want to know about organic farming, I ask an organic farmer like Emily Zweber ( @ezweber ). When I want to know about a larger dairy operation, I ask a farmer like Jena Betley ( @jenabetley ) (you can read about our visit to her farm here). If you have a question or concern about agriculture, ask a producer. More and more farmers are making themselves available to consumers through social media. If you can’t find a producer in the sector of agriculture you’re curious about, I’d be happy to try to help.
The only way to combat marketing like Chipotle’s is with the truth. It’s out there if you look for it.